The National Museum of the American Indian offers an online shopping experience.
- The museum usesCybersource, a third-party payment management vendor, to process credit card transactions.
What items are available online (and/or what could be online)?
- Books, CDs & DVDs, Cards, Jewelry, Pendleton Blankets, Membership, and Donations
Are they appropriate for sale online?
- The items for sale online are appropriate because they are all easily reproducible. The museum stores sell T-shirts, unique jewelry, and other items, but there may not be a reliable supply.
If you are willing/able, buy a small item from your museum online and note the service you receive in due course.
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How could the e-commerce provision be improved?